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Introducing our new Electric Vehicle at O’Brien® AutoGlass Rosebery - supporting our Repair First policy.

27 November 2024

Introducing our new Electric Vehicle at O’Brien® AutoGlass Rosebery – supporting our Repair First policy.

At O’Brien®, we are as conscious of our environment as we are of our quality of service. And we love making improvements and advancements to what we deliver to our customers.

We are committed to the O’Brien® Repair First policy as it not only saves customers time and money but has far less of an environmental impact than a full windscreen replacement.

But we have exciting news for our customers across Southern Sydney!

Our O’Brien® AutoGlass Rosebery service centre is now the proud owner of an Electric Vehicle (EV) designed specifically to service chip repairs.

This EV Hyundai Kona has been purpose-fitted with our chip repair equipment and is out on the road across Sydney’s South visiting customers needing mobile chip repairs. It’s all part of our company-wide goal at O’Brien® to promote chip repairs as the better environmental option and make them even more accessible.

 

Why the focus on using an EV for our chip repair service?

Repairing a windscreen chip is already a faster, cheaper and greener option when compared to a full windscreen replacement.

Chip repairs cut carbon emissions by about 80% compared to a full windscreen replacement, saving 66kg of CO2 per repair. (Source: Estimate tool has been verified by Bureau Veritas to be conformant with ISO 14067. Data from 5 Belron countries including Australia.)

That’s why, at O’Brien®, we always recommend getting any windscreen chip checked and where possible repaired first. A windscreen weighs about kgs and requires a lot of resources to produce and transport. Chip repairs, on the other hand, only require a tiny vial of resin to seal and reinforce damaged windscreen glass.

From the chip repair technician

Our O’Brien ® AutoGlass Technician, Jake, services chip repairs in the Rosebery catchment in the EV Kona vehicle and loves the new wheels.

“The new EV car truly is amazing. It’s not what I expected, especially coming from driving the larger O’Brien van every day. The technology inside is fantastic. Most importantly, I don’t have to worry about filling up daily.”

 

Convenience and chip repairs to your door

With this dedicated windscreen chip repair vehicle on the road in Sydney, it means that the Rosebery team can service more customers needing chip repairs across the day while customers can avoid having to bring their cars into the service centre.

“It’s about delivering convenience to our customers, who don’t even need to leave their work or home to tick off getting their chip repair done.  It’s a great service.”  Jake said.

Our standard mobile service covers windscreen replacements, side and rear windows as well as chip repairs.  With a chip repair taking about 30 minutes to complete, with Jake doing only chip repair jobs, and no other glass replacements, it’s quicker to complete his bookings, all the while delivering the O’Brien quality service that’s convenient to customers.

ev

John Paton, Service Centre Manager, and Jake Jones, Auto Technician at the Rosebery workshop.

From Service Centre Manager, John Paton

“Not only is the EV eye-catching on the road and creating a stir with customers when the techs arrive at the customer’s home, but it’s great for our centre to be the first to use this new vehicle.  I love that as a company, we not only follow our Repair First policy, but we are always looking for better ways of doing things.”

 

The future is looking even better with O’Brien®

Like the look of the new EV chip repair car?  Well, you might get to see one (or one like it) on the road in your local area one day, as there are plans for O’Brien® to assess other vehicle types like hybrids, as we update our fleet and look for more sustainable options and services to our customers.

The Rosebery team are excited that we are able to promote our Repair First Policy in this way to their customers. At O’Brien®, we replace thousands of windscreens every year, but a chip repair is faster, cheaper and greener.

Click here for more information about our chip repairs and windscreen replacement services.

Do you have a chipped windscreen? Call O’Brien today on 1800 059 829 or book online.

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