Frequently Asked Questions

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Vehicle Glass

Glazing

Electrical

Plumbing

COVID-19

Feedback

How can I submit a review?

Feel free to leave us a review on Google. Simply Google search the O'Brien® AutoGlass or O'Brien® Glass branch that serviced you and write a review on the corresponding listing. If you're unsure of the branch, email [email protected] and we'll let you know!

How can I provide a compliment?

Like anyone - we love receiving compliments! If you're impressed by the customer service you received from our experts or the outstanding quality of the job please email [email protected]. We'll pass it on to our team on your behalf.

How can I provide feedback?

We value your feedback. You can offer a suggestion to help us improve our service by emailing [email protected].

Vehicle Glass FAQ Topics

Zip payments Branches Feedback Booking Complaints

Do you have broken glass?
Call us now on 1800 059 829

For emergency glass repair or replacement in your home or business, speak to one of our experts. We'll discuss options, costs and appointment times.

We'd love to help you, but unfortunately cannot assist with:

Cook tops or oven doors
Refrigerator glass
Light and lamp shades

Spectacle repairs
Phone or tablet screens
Curved glass or tanks

Your details

Let's get started! Tell us a few details about yourself and your vehicle so we can get you booked in and your damage fixed.

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Thank you for your enquiry with O'Brien.

Sorry, there was an issue saving your booking.

Please try again later.

We are sorry, but that service isn't currently available in your local area.

To find out if there is an alternative O'Brien^® AutoGlass Branch or O'Brien® Authorised Dealer within reasonable travelling distance, please go to our O'Brien^® Locations page and enter your suburb to check.

Thank you. You will be notified when we are able to service your request.

Thank you for choosing O'Brien!

You’ll hear from us shortly about your task, and we’re looking forward to getting you booked in with one of our experts as soon possible.

Please note O'Brien ® and Laser Plumbing & Electrical have joined forces, so you may be contacted by an O'Brien or Laser electrical/plumbing expert.

Your job number is .

You will hear from one of our friendly experts shortly to discuss your options and book in your service.

Look out for a call from an (02) 9774 **** number.

Requests placed after 8pm will be contacted the next day.

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Thank you for registering your details with O'Brien.

We will be in touch when we have availability in your area. Thank you.

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Where do you need the work done?

How soon do you need the work done?

Is your plumbing job an emergency?

Click here to find your nearest O’Brien plumbing branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local plumbing branch by phone so we can get to you quickly.

Is your electrical job an emergency?

Click here to find your nearest O’Brien electrical branch

If you’re making contact after hours your message may not be seen until the next business day, so we recommend you make contact directly with your local electrical branch by phone so we can get to you quickly.

Would you like mobile or branch service?